Privacy Policy
How we collect, use, and protect your personal information.
Introduction
At Precision Carpentry & Joinery Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website: www.carpentryjoinery.co.uk.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Precision Carpentry & Joinery Ltd Unit 3 Moon Hall Lane Haverhill CB9 8QT
Email: info@carpentryjoinery.co.uk
If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
2. What Information We Collect
We may collect and process the following personal data when you contact us through our website:
- Full name
- Email address
- Information relating to your enquiry or project
We only collect information that you voluntarily provide through our contact form.
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Discuss potential carpentry or joinery projects
- Provide quotations or requested information
- Communicate with you regarding your enquiry
We do not sell or share your personal information to third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, our lawful basis for processing your information is:
Legitimate Interests — We process your information in order to respond to your enquiries and provide information about our services.
Where appropriate, processing may also be necessary in order to take steps before entering into a contract with you.
5. How Your Information Is Stored
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
Information submitted through our website may be stored securely in our email systems or website hosting platform.
We retain personal information only for as long as necessary to deal with your enquiry and comply with any legal obligations.
6. Sharing Your Information
We do not share your personal information with third parties unless:
- it is necessary to provide our services,
- required by law, or
- necessary for website hosting, email services, or IT support services.
Any third-party providers we use are expected to handle your information securely and lawfully.
7. Cookies
Our website may use cookies or similar technologies to improve user experience and website performance.
Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.
We may use analytics services to help us understand how visitors use our website. These services may collect anonymised information such as pages visited, time spent on the site and browser type.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing in certain circumstances
- Request restriction of processing
- Request transfer of your data where applicable
To exercise any of these rights, please contact us using the details provided above.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Precision Carpentry & Joinery Ltd Email: info@carpentryjoinery.co.uk Address: Unit 3 Moon Hall Lane, Haverhill, CB9 8QT
You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).
Last updated: 6 May 2026